Help Desk Manager - Lead & Elevate IT Support

Progreen lawn and landscape4 months ago
Texas
On-site
Full-time
Junior Level (1-3 years)

Job Description

Job Title

Help Desk Manager

Company

Progreen lawn and landscape

Location

Montgomery, TX

Job Description

In this role, you will ensure efficient resolution of technical issues while supervising staff and providing outstanding service to our customers.

Qualifications

  • Bachelor's degree in computer science or a related field
  • At least 3 years of management experience in a help desk environment

Compensation

We offer a competitive salary of $47.00 per hour and the potential for bonuses.

Work Schedule

This full-time position requires excellent leadership and communication skills, along with a commitment to maintaining high customer satisfaction levels.

Required Skills

Technical Support Management
Team Supervision
Leadership
Communication
Problem Solving
Customer Service