Desktop Support

Intone Networks4 months ago
Bethpage, NY, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Title:

Desktop Support

Work location:

Bethpage Long Island NY (Onsite role- candidate should have their own vehicles)

Duration:

12+ months

Payrate:

$23/Hr. on W2 only

Profit sharing margin:

$3

Years of experience required:

4+

Local candidates only

What are must-have skills for this role?

  • Laptop troubleshooting
  • Inventory Management
  • Customer handling

  • Troubleshooting and enterprise end-user support experience
  • Experienced in Windows 11 upgrades, IMACD, hardware maintenance, and image management
  • Windows EUC patching via BigFix.
  • Customer satisfaction, team leadership, and service desk performance improvement.
  • Audio, Video troubleshooting
  • Active Directory, Remote Desktop
  • Troubleshooting Laptop, Desktop, Printer, Windows OS, M365, BigFix
  • Outlook, MS TEAMS

Required Skills

Audio troubleshooting
Video troubleshooting
Troubleshooting Printer
Troubleshooting Desktop
Windows EUC patching via BigFix
M365
MS Teams
Customer handling
BigFix
Remote Desktop
Windows OS
IMACD
Windows 11 upgrades
Active Directory
Hardware maintenance
Laptop troubleshooting
Inventory Management
Outlook
Image management