IT Service Delivery Leader — Customer Solutions (Hybrid)
State of Wisconsin26 days ago
Anywhere
Hybrid
Full-time
Junior Level (1-3 years)
Job Description
Job Description
A state government agency in Wisconsin seeks an experienced Management Information Chief to enhance IT service delivery. The role involves overseeing customer service managers, supporting IT strategies, and managing various IT projects. This hybrid position allows for remote work options up to three days a week. Candidates should have supervisory experience, particularly in IT customer services.
Required Skills
ITIL Framework
Project Management
Customer Service Management
IT Service Delivery
IT Strategy Development
Stakeholder Management
Team Leadership