Sales and Marketing Assistant

Position Overview

United Systems, located in Oklahoma City, OK, is seeking a Sales and Marketing Assistant to support our sales team through administrative coordination, customer engagement, and operational assistance. In this fast-paced role, you’ll work across Sales, Marketing, Administration, and Procurement to manage customer communications, streamline sales operations, and aid in marketing initiatives. You will be joining a trusted, forward-thinking technology partner with a 40-year legacy.

Work Location: In person

Key Responsibilities

• Prepare, format, and deliver customer quotes, proposals, and sales orders in a timely manner.
• Maintain and update customer, lead, and sales opportunity data in the CRM system.
• Provide administrative support to Sales Account Managers including scheduling and calendar management.
• Assist in refining sales procedures and internal processes for improved efficiency.
• Coordinate with Accounting, Service, Purchasing, and Installation teams for order processing and project execution.
• Manage customer licensing and support renewals.
• Handle customer communications with professionalism and promptness.
• Monitor and document customer satisfaction through follow-ups and feedback collection.
• Build trusted relationships with both customers and vendors.
• Contact prospective customers to arrange meetings or introductions for the sales team.
• Support the creation and distribution of marketing materials and campaigns.
• Plan and participate in trade shows, conferences, and promotional events.
• Complete monthly and quarterly state contract reporting.
• Order and maintain office supplies, drinks, and snacks, restocking as needed.
• Assist with employee recognition communications (certifications, birthdays, work anniversaries).
• Coordinate with internal teams to support general office and administrative operations.
• Perform other duties as assigned by the Sales Manager.

Required Qualifications

• Experience in sales support, administrative assistance, or a similar role (experience in MSP or IT industry preferred).
• Proficiency in CRM systems such as ConnectWise, HubSpot, or Salesforce.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills with a customer-centric approach.
• Proficiency with Microsoft Office 365 Suite.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Ability to handle physical requirements, including occasionally lifting up to 25 pounds.

Preferred Qualifications

• Experience supporting marketing activities such as trade shows, campaigns, or outreach.

Benefits & Perks

• Be part of a fun, awesome team
• 9 paid holidays
• 401K Retirement with matching contributions
• Excellent medical, vision and dental insurance
• Life insurance and disability insurance
• Cell phone stipend
• 3 weeks PTO
• Entrepreneurial Culture
• Fast-paced flow with a variety of projects
• Collaborative work environment
• Training & Certifications
• Career growth opportunities