Lead Sales Associate

Position Overview

Welcome to Stretch Zone. At Stretch Zone, we believe that nothing is more important than your health. As a Lead Sales Associate, your primary role is to manage the studio and help people realize their goals through our unique membership model of practitioner-assisted stretching.

Compensation: Base pay with increases depending on performance; Commission available on top of base pay.

Key Responsibilities

• Drive membership sales within the studio and ensure Sales Associates meet the same standard.
• Greet each guest with a smile, schedule appointments, answer phone calls, and address member concerns.
• Lead and coach Sales Associates while holding them accountable for daily operations and monthly goals.
• Increase member retention through following operational guides, excellent customer service, and consistent follow-ups.
• Lead by example by going above and beyond and supporting your team daily.
• Track KPIs to monitor studio performance and assist the General Manager with key sales metrics.
• Promote the value of practitioner-assisted stretching by meeting all sales goals, encouraging add-on sessions, and continuously improving sales skills.

Required Qualifications

• Ability to confidently connect with guests and convert them to members after their first session.
• Driven and competitive, with a focus on holding staff accountable for exceeding sales goals.
• Exceptional time management and multitasking skills.
• A proactive goal setter, responsible for assisting the Studio Manager in setting and attaining goals.

Benefits & Perks

• Paid time off
• Training & development: Comprehensive training, paid Stretch Zone sales training, and investment in continuing education.
• Casual dress code with Stretch Zone apparel.
• Support in training to maximize commissions.