Marketing and Creative Content Manager

Position Overview

Make a Difference, Lead with Purpose! The Arc Erie County NY is seeking a dynamic and experienced Marketing & Creative Content Manager to execute marketing campaigns, conduct market research, create promotional materials, and handle administrative tasks to ensure smooth campaign operations. This role is essential for expanding community awareness, promoting the agency’s programs and services, and elevating its brand through creative initiatives. It supports and assists the Director of Marketing & Community Outreach.

Key Responsibilities

• Plan, coordinate, and execute integrated marketing campaigns to promote agency programs, services, and events.
• Design and produce digital and print marketing materials including brochures, flyers, newsletters, and promotional videos.
• Manage social media channels, schedule content, and engage with the online community.
• Conduct market research and analyze trends to support campaign strategies and performance tracking.
• Assist with event coordination, administrative support, and collaboration with internal teams and external vendors.

Required Qualifications

• Bachelor’s Degree in Graphic Design, Marketing, Social Media, Web Management, or a related field with a minimum of three years’ experience; OR an Associate’s Degree with a minimum of five years’ experience in communication, graphic design, web management, or social media.
• Proficiency in the latest Adobe Creative Suite (InDesign, Illustrator, Photoshop) and familiarity with tools like Canva and Hootsuite.
• Ability to provide writing samples and previous work examples in graphic design and media for special events.
• Valid NYS Driver’s License with reliable transportation required for travel throughout Western New York.
• Authorization to work in the United States.

Benefits & Perks

• Annual salary between $55,000 - $65,000 (based on experience)
• Monday – Friday work week with standard hours (8:00am-4:30pm)
• Affordable health, dental, vision, and life insurance
• Room for advancement, on demand pay, paid training, automatic PTO, and tuition reimbursement
• 10 paid holidays off and employee discounts