Commercial Insurance Account Executive

Position Overview

The Commercial Lines Account Executives have leadership/mentorship and advisement responsibilities over Account Managers and their respective books of business/client groups to include gathering information from clients, servicing clients, and setting expectations of timeline for completion of work tasks.

Key Responsibilities

• Collectively or independently plans, designs and implements appropriate insurance programs for clients that coincide with agency guidelines.
• Maintains knowledge of new developments or changes with various carriers and new Federal/State laws that may affect how our clients conduct business; consults, informs and educates clients about coverage, exclusions and exposures; documents electronic filing accordingly.
• Generating premium allocations for clients; advanced Microsoft Excel proficiency.
• Negotiating rate terms and conditions with Carriers on behalf of clients.
• Provides technical support to Producers (coverage-wise, with proposal, suspense items, etc.), Account Managers, and Client Service Managers.
• Investigates, initiates and prepares necessary summaries of insurance, proposals and applications; submits them to appropriate insureds and carriers; obtains clients’ signatures on all applications; follows up to ensure timely responses, either in conjunction with Producer or independently.
• Demonstrates ability to present proposals to clients with or without assigned Producer.
• Remarkets, contacts clients and follows up in conjunction with producers; renews policies by agency standards.
• Consults, informs, and educates clients regarding audit procedures.
• Sets priorities and manages workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities.
• Represents the agency in conjunction with producers in handling complaints, arbitrating disputes, or resolving grievances; facilitates a productive and amicable working relationship among clients, agency personnel, and producers; develops and maintains a positive relationship with each insurance carrier to satisfy client needs and facilitate processing of business.
• Participates in clients’ loss control visits and subsequent recommendations and/or relevant claims.

Required Qualifications

• Experience Required: 8+ years of Commercial Property & Casualty Insurance experience; experience servicing large complex accounts.
• Education: High School diploma required.
• Qualifications: Active General Lines or Property & Casualty License required.
• Proficient with Microsoft Excel, Word, PowerPoint, and Outlook.
• Location: Candidate will be based out of the Oklahoma City, OK office; hybrid positions available for qualified candidates (must live a commutable distance from office location).

Preferred Qualifications

• Qualifications: Certified Insurance Counselor (CIC), Certified Risk Manager (CRM), Associate in Risk Management (ARM), or Chartered Property Casualty Underwriter (CPCU) designations are a plus.
• Applied Epic experience preferred; knowledge of similar Agency Management Systems (AMS) is acceptable.
• Ability to Analyze and Solve Problems – Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner.
• Attention to Detail – A strong focus on completing tasks and projects accurately and thoroughly.
• Communication Skills – Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences.
• Timely Task Completion – Ability to finish tasks and projects efficiently, managing resources and priorities effectively.
• Team Collaboration – Willingness to work together with others, promoting teamwork and supporting shared goals.
• Client Focus – Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction.
• Dependability – Acknowledgment of the importance of being present and punctual.
• Creative Thinking – Openness to suggesting new ideas and methods to improve processes and outcomes.
• Organizational Skills – Capability to prioritize tasks and manage multiple projects simultaneously.
• Adaptability – Willingness to adjust to changing situations and priorities, demonstrating resilience in a dynamic work environment.

Benefits & Perks

• Benefits: Higginbotham offers medical, dental, vision, and prescription drug coverage, 401K, an equity incentive plan, as well as multiple supplemental benefits for physical, emotional, and financial wellbeing.
• Employee Wellness Program.
• Company-paid holidays, plus PTO.