Human Resources Coordinator

Position Overview

Alterra Mountain Company is a family of iconic year‑round mountain destinations, home to the world’s largest heli‑skiing operation and the premier Ikon Pass that unlocks more than 50 legendary resorts worldwide. Born out of a shared love of the mountains and adventure and headquartered in Denver, Colorado, the company’s mission is to shape the future of mountain adventure.

The HR Coordinator supports the employee lifecycle at Alterra’s Denver headquarters. This role involves administering key HR processes including new hire onboarding, employment verifications, payroll support, and HRIS maintenance. The ideal candidate is a proactive self‑stater who can handle sensitive information confidentially in a fast‑paced environment.

Application Deadline: This position is open and still accepting applications.

Key Responsibilities

• Process all new hire onboarding tasks including background checks, I‑9 verification, scheduling orientation sessions, preparing welcome packets, and assisting with workstation setup.
• Support the HR Director and HR Generalist with administration of employee ski pass and Real Deal voucher programs, including pass sales, replacements, waiver verifications, and IT coordination.
• Respond to employment verification requests in a timely manner.
• Prioritize and follow up on multiple incoming issues – including those of a sensitive or confidential nature – and determine the appropriate course of action.
• Provide project support for HR initiatives by tracking deliverables and ensuring adherence to timelines while maintaining communication with HR leadership.
• Assist with employee promotions, separations, and status changes in the HRIS system by validating necessary information and approvals.
• Support the recruiting team with job postings and offer letters as needed.
• Aid employees with general HR inquiries.
• Collaborate with IT Support and Office Services Teams to ensure employees have the equipment and supplies needed to perform their jobs.
• Foster a professional and friendly atmosphere to deliver the highest level of guest service.

Required Qualifications

• High level of proficiency with all MS Office applications.
• Working understanding of Human Resources principles, practices and procedures.
• Familiarity with HR systems; experience with Workday and UKG is preferred.
• Demonstrated ability to take initiative, manage multiple projects, and meet deadlines.
• Excellent oral and written communication skills with a high level of professionalism and confidentiality.
• Strong interpersonal skills and the ability to work in a culturally competent manner with a diverse team.
• Bachelor’s degree and 1‑3 years’ experience in a similar HR Coordinator role or equivalent combination of education and experience.

Benefits & Perks

• Free Ikon Pass for eligible employees plus additional skiing/riding privileges for employees and their dependents.
• Discounted skiing/riding rates for friends and family at Alterra Mountain Company resorts.
• Flexible Time Off (FTO) and Paid Time Off (PTO) policies to help you relax and recharge.
• Generous discounts on outdoor gear, apparel, rental cars, and more.
• Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and additional benefits.
• 401(k) plan with generous company match.
• Paid parental leave up to 6 weeks for eligible employees.
• Commuter benefits (for Denver employees only) and a flexible/hybrid workplace policy encouraging both remote work and in-person collaboration.
• Compensation: Denver area base hourly pay range of $21.15 - $29.33 per hour, with actual pay based on various factors.