Digital Marketing Account Manager

Position Overview

Join PIC, a leading digital marketing agency in Pittsburgh, and be a part of an exciting journey of growth and innovation as an Account Manager. At PIC, we specialize in creating dynamic digital marketing strategies that not only elevate brands but also deliver impactful results. This role, set to begin in the next 2-3 months, plays a pivotal part in aligning client needs with our strategic digital initiatives.

Key Responsibilities

• Develop and maintain strong, lasting relationships with clients.
• Act as the main point of contact, aligning client business goals with our digital marketing efforts.
• Collaborate with in-house teams to craft and execute effective digital marketing strategies.
• Work closely with strategists and specialists to monitor and optimize digital campaigns, ensuring they exceed client expectations and key performance indicators.
• Coordinate with strategists and customer success teams to regularly update clients with detailed performance reports.
• Address client queries promptly, ensuring clear and transparent communication.
• Lead regular strategy meetings with clients and internal teams.
• Identify upselling and cross-selling opportunities within existing client accounts in collaboration with the business development team.
• Stay updated on the latest in digital marketing, emerging technologies, and industry best practices to offer strategic insights to clients.

Required Qualifications

• Background in marketing, business, or a related field preferred.
• Familiarity with digital marketing channels such as SEO, PPC, social media, email marketing, and content marketing.
• Strong communication and presentation skills.
• Excellent organizational and project management abilities.
• Proven experience in managing projects to ensure timely completion.
• Independent problem-solving skills and a keen desire for continuous learning and growth in the digital marketing industry.

Benefits & Perks

• Competitive salary, based on experience and training needs.
• 100% paid healthcare for the employee.
• Dental, vision, and supplement insurance options available.
• Flexible work schedule with remote/hybrid options.
• Company-provided computer.
• PTO.
• Hybrid working environment.
• Opportunities for professional development in a collaborative and innovative work environment.