Health Care Facilities Field Surveyor Supervisor 2 (PN20014619)

The Bureau of Survey and Certification (BOSC)

has an opening for a Health Care Facilities Field Surveyor Supervisor 2. As the supervisor of surveyors, your impact reaches beyond each resident into connected lives of caregivers, friends, and families. The lives you touch may be countless and your work will count!

What You'll Do:

Supervise assigned health care facilities surveyor supervisors (field managers) and other staff. Plan and coordinate survey and inspection activities relative to long-term care and acute and continuing care providers and suppliers (e.g., state licensure surveys, federal certification surveys, complaint investigation surveys, and licensure activities not requiring onsite visits to providers or suppliers).

Staff Management & Supervision

• Approve workload scheduling, leave requests, and travel itineraries of staff.
• Conduct regular staff meetings to lead and guide activities.
• Monitor field staff performance on site and initiate investigations or disciplinary actions as needed.
• Conduct probationary and annual performance evaluations.
• Provide orientation to new staff and monitor training progress.
• Train assigned field managers on survey processes.
• Timely notify supervisor of staff problems or facility issues that may jeopardize performance measures.

Survey & Compliance Oversight

• Review survey inspection documentation prior to transmittal to providers, suppliers, CMS, or central files.
• Review deficiency citations.
• Recommend corrective action plans to address deficient practices or inadequate work products.
• Make recommendations for licensure or enforcement action.
• Work with staff of other agencies to facilitate effective review of survey findings and resolve consumer complaints.
• Oversee the gathering of evidence for cases that may involve legal action.
• Provide expert testimony as survey manager before judicial bodies when necessary.

Communication & Public Engagement

• Communicate with providers and complainants.
• Prepare and deliver speeches to community groups, providers, suppliers, consumers, or other agencies.
• Draft letters in response to public or legislative queries or requests.

Strategic Planning & Bureau Operations

• Evaluate and make recommendations to supervisor regarding bureau needs, changes in goals and objectives, operating budget projections, and procedures.
• Research special problems, evaluate data, and recommend appropriate action when assigned.

Unusual working conditions:

Potential to travel twelve (12) months per year, including some overnight travel, regardless of weather conditions.

Training and development required to remain in the classification after employment:

Renewal of licensure/certification/registration pertinent to assigned discipline as mandated by Ohio Revised Code.

Qualifications

Certification, licensure, or registration: commensurate with assigned discipline (i.e., registered nurse, or licensed dietician, or licensed social worker, or registered environmental health specialist, or licensed nursing home administrator, or licensed pharmacist, or licensed physical/occupational/speech therapist) AND 6 mos. exp. as Health Care Facilities Field Surveyor Supervisor 1, 61585 or Health Care Facilities Office Surveyor Supervisor 1, 61595 AND Must be able to provide own transportation.

Note: The job posting & official position description on file with the Ohio Department of Health (ODH) will reflect, in the minimum acceptable characteristics, the required licensure, certification, registration, or other professional credential & the specialized body of knowledge necessary to perform the assigned duties of the position.

Job Skills:

Regulatory Compliance

Technical: Interviewing, Investigation, Inspection Principles, Management, Medical Records

Professional: Attention to Detail, Building Trust, Coaching, Confidentiality, Critical Thinking, Decision Making, Developing Others

Educational Transcript Requirements:

Official educational transcripts are required for all post-high school educational accomplishments, coursework or degrees claimed on the application. Applicants will be required to submit an official transcript prior to receiving a formal offer of employment. Failure to provide transcripts within five (5) working days of being requested will cause the applicant to be eliminated from further consideration.

Please note that a transcript is considered "official" only if it is an original copy from the educational institution and includes an institutional watermark, ink stamp or embossed stamp. Transcripts printed from the institution's website will not be accepted. ODH reserves the right to assess the academic credibility of an educational entity's award of a putative degree.

Supplemental Information

ALL ANSWERS TO THE SUPPLEMENTAL QUESTIONS MUST BE SUPPORTED BY THE WORK EXPERIENCE/EDUCATION PROVIDED ON YOUR CIVIL SERVICE APPLICATION.

Unless required by legislation, the selected candidate will begin at Pay Grade 15, Step 1 (Exempt) Pay Range Schedule ($43.09 per hour) with an opportunity for pay increase after six months ($45.51) of satisfactory performance and then a yearly raise thereafter.

APPLICATION PROCEDURES:

All applicants must submit a completed Ohio Civil Service Application using the TALEO System. Paper applications will not be considered. Applicants must clearly indicate how they meet the minimum qualifications and/or position specific minimum qualifications. Applicants are also encouraged to document any experience, education and/or training related to the job duties above. An assessment of these criteria may be conducted to determine the applicants who are interviewed.

STATUS OF POSTED POSITION:

You can check the status of your application online by signing into your profile. Jobs you applied for will be listed. The application status is shown to the right of the position title and application submission details.

BACKGROUND CHECK NOTICE:

The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

All final applicants tentatively selected for this class will be required to submit to urinalysis to test for illegal drug use prior to appointments. An applicant with a positive test shall not be offered employment.