Concierge Healthcare Manager

Serenity Healthcare4 months ago
Farmers Branch, TX, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Overview

Location: Las Colinas, TX. Employment Type: Full-Time. Compensation: $70-80k annually & bonus opportunities & growth potential.

Lead clinic operations while delivering a concierge-level patient experience in a fast-growing mental health organization.

At Serenity Healthcare, we're reshaping mental wellness with innovation, compassion, and human connection. We're hiring a Manager to lead clinic operations, support patient care, and inspire high-performing teams. No healthcare background? No problem. We provide full training — all you need is leadership experience, emotional intelligence, and a drive to serve.

Responsibilities

  • Lead day-to-day clinic operations with a strong focus on patient experience
  • Coach and develop teams to deliver warm, professional, concierge-level care
  • Ensure patients feel supported, informed, and valued at every touchpoint

Qualifications

  • 3+ years of experience in team leadership or operational management
  • Proven experience managing performance metrics and goal outcomes
  • Experience leading performance conversations and coaching individuals

Pay & Benefits

  • $70-80k annually & bonus opportunities
  • Rapid promotion opportunities
  • 90% employer-paid medical, dental, and vision insurance
  • 401(k) retirement plan
  • 10 PTO days (15 after one year) + 10 paid holidays
  • Supportive leadership and mission-driven culture
  • Ongoing professional development in a growing healthcare organization

About Serenity Healthcare

Serenity Healthcare delivers FDA-cleared, evidence-based treatments for depression, anxiety, PTSD, and other mental health conditions. Our technology-driven approach — including Transcranial Magnetic Stimulation (TMS) — helps patients heal when other treatments have failed. Our patient-first culture is powered by empathy, science, and results.

Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.

This role pays $70,000-$80,000 annually.

Required Skills

performance metrics management
team leadership
emotional intelligence
operational management
patient experience enhancement
coaching