Director of Operations - Fort Worth, Texas

Position Overview

At GXO, we believe in taking logistics to its full potential. As the Director, Supply Chain Operations, you will be responsible for overseeing daily operations—including processes, reporting, improvements, quality, and personnel. You’ll join an innovative team that supports your growth and offers the tools you need to build a successful career.

Key Responsibilities

• Ensure the quality management system procedures and processes are implemented and maintained
• Oversee productivity and safety standards in accordance with company needs and customer requirements
• Implement and maintain operational processes and procedures
• Prepare reports on performance and potential improvements for operations
• Hire, train, develop, and appraise staff effectively, taking corrective action as necessary in line with company policies
• Provide direction, development, and leadership for managers and supervisors
• Establish and meet site objectives in financial performance, safety, quality, and customer service while ensuring compliance with policies
• Submit key quality, financial, and safety reports accurately and on time
• Plan and coordinate site activities with departmental managers and supervisors to achieve objectives cost-effectively

Required Qualifications

• 7 years of management experience in a supply chain or distribution environment
• Experience with Microsoft Office and computerized scanner equipment
• Availability to work a flexible schedule, including planned and unplanned overtime (which may include weekends)

Preferred Qualifications

• Bachelor's or Master's degree in Supply Chain Management, Business, or related field
• 3 years' leadership experience in Third-party Logistics (3PL)
• Availability to travel up to 30% of the time
• Experience with Lean, Six Sigma, and Continuous Improvement methodologies
• Experience in an AS9100 or ISO environment
• Proven ability in employee engagement and retention, with skills to inspire and motivate a team
• Experience in building a diverse, inclusive workforce and fostering a culture of belonging
• Working knowledge of financial accounting and human resources practices

Benefits & Perks

• Competitive compensation
• Full Health Insurance (medical, dental, and vision)
• 401(k) Plan
• Life Insurance and Disability Coverage
• Company Incentive Plan Participation