Sales Trainee

Position Overview

At Meza Management Partners, our Sales Trainee in Emeryville brings clarity to complex tech specs by translating technical fiber optics details into real-life benefits. In this role, you’ll educate and reassure customers about AT&T Fiber and wireless services, tailoring solutions to fit household connectivity needs. Compensation: $54,000.00 - $64,000.00 per year. Work Location: In person.

Key Responsibilities

• Promote AT&T Fiber and wireless services through dynamic sales campaigns emphasizing speed, reliability, and bundled plan benefits.
• Assess household connectivity needs and recommend tailored internet packages that enhance streaming, gaming, remote work, and everyday digital life.
• Oversee service activations, upgrades, and account adjustments while ensuring accurate documentation and eligibility verification.
• Simplify product details by clearly explaining features, pricing, and plan benefits to support confident decision‑making.
• Maintain organized CRM records of customer interactions, service milestones, and feedback to strengthen retention and track performance.
• Advance promotional initiatives by coordinating community events, seasonal campaigns, and merchandising displays to build visibility and trust.

Required Qualifications

• High school diploma or GED required; coursework in business, communications, or marketing is a plus.
• Experience in client‑facing sales or customer support, preferably in telecom or tech.
• Strong communication and interpersonal skills with the ability to clarify technical details of AT&T Fiber solutions.
• Organized, proactive, and collaborative with a passion for helping clients stay connected.

Preferred Qualifications

• Composed and confident in fast‑paced situations while handling diverse customer needs.
• Exudes a positive, personable attitude that makes every interaction enjoyable.
• Passionate about helping customers find fast, reliable telecom solutions that enhance daily life.
• Thrives in a team environment, contributing to a supportive and motivating culture.

Benefits & Perks

• 401(k)