Field Account Executive

Cengage9 months ago
Akron, OH, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Location: Ohio, USA
Schedule: Full time

At Cengage Group, we believe in the power and joy of learning. Our employees have a direct impact in helping students around the world discover the transformative power of education. Our culture values diversity, engagement, and discovery – elements that are deeply integrated into our daily work. We are committed to creating an inclusive environment where every voice is heard.

Our Account Executive role is a hybrid field sales position covering the Cleveland/Akron, Ohio area, working with both 2-year and 4-year schools. For time spent in the field, a company car is provided. This position offers the opportunity to build strong customer relationships and engage deeply with clients. Ideal candidates have a robust background in outside sales, including cross-selling, upselling, renewals, and managing longer sales cycles.

Key Responsibilities

  • Build and maintain outstanding relationships with customers in the Irvine and Fullerton area, including both 2-year and 4-year schools.
  • Engage in cross-selling, upselling, renewals, and the management of longer sales cycles.
  • Successfully implement sales strategies to meet and exceed targets.
  • Provide exceptional customer service and support during field visits using the company car.
  • Collaborate with internal teams to ensure a world-class customer experience.

Required Qualifications

  • Proven experience in outside sales with an ambitious and determined approach.
  • Strong background in cross-selling, upselling, and renewals.
  • Outstanding communication and interpersonal skills for engaging with a diverse range of clients.
  • Ability to compete and adapt in a fast-paced environment.
  • Must be located in or near Cleveland/Akron, Ohio.

Benefits & Perks

  • Company car provided for field visits.

Required Skills

communication
cross-selling
upselling
renewals
customer engagement
outside sales
relationship building