Admissions Coordinator Intake Specialist (Remote Opportunity)

WellBrook Recovery16 days ago
Chicago, IL, United States
Remote
Full-time
Junior Level (1-3 years)

Job Description

Job Description

We are seeking a proactive, organized, and compassionate Admissions Coordinator / Intake Specialist to join our growing healthcare team. This position can be fully remote for the right candidate, with occasional opportunities to visit our office or travel to Chicago from time to time.

This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys helping people, and can confidently manage incoming calls, admissions inquiries, and coordination tasks during evenings and weekends.

Schedule Requirements

  • Must be available to work Saturdays
  • Evening availability required for incoming calls and admissions needs
  • Flexible daytime structure, but responsiveness is essential
  • Remote position with potential occasional in-person meetings

Responsibilities

  • Answer and manage incoming admissions and inquiry calls
  • Provide exceptional customer service to potential clients and families
  • Gather intake information and coordinate next steps
  • Follow up with leads and referral sources in a timely manner
  • Maintain accurate documentation and communication records
  • Collaborate with clinical, medical, and operations teams
  • Learn and navigate internal systems and software platforms
  • Stay proactive and solution-oriented in a fast-moving environment

Qualifications

  • Admissions, intake, or healthcare coordination experience
  • Strong communication and organizational skills
  • Self-motivated and proactive mindset
  • Ability to multitask and manage urgent situations calmly
  • Comfortable working independently in a remote setting
  • Basic knowledge of Microsoft Office and Adobe programs
  • Ability to quickly learn new software and systems

Benefits

  • Full benefits package available for eligible employees
  • Health, dental, and vision insurance
  • Paid time off
  • Supportive team environment
  • Growth opportunities within a growing organization
  • Flexible remote work opportunity

What We’re Looking For

We are looking for someone who is proactive rather than reactive — someone who takes initiative, follows through, and can help create a smooth admissions experience for clients and families.

If you are dependable, responsive, and passionate about helping others, we would love to connect with you.

Apply today to learn more about this flexible remote opportunity.

Required Skills

customer service
organizational skills
Adobe programs
multitasking
communication
software navigation
problem-solving
Microsoft Office