Catering and Banquets Assistant Manager

Position Overview

The Catering & Banquets Assistant Manager is responsible for the oversight and day to day operations within Catering & Banquets for Rio Las Vegas Hotel & Casino. This position directly manages and provides oversight to the Assistant Catering & Banquet management team and multiple classifications of hourly team members.

Key Responsibilities

• Billing and processing of payments for events in a timely manner
• Ensure that events are executed within the established timelines and to guest expectations
• Maintain exceptional customer service at every interaction
• Build and maintain strong customer relationships on behalf of Dreamscape-Rio Las Vegas
• Uphold safety and sanitation standards within all restaurants and Food and Beverage spaces
• Uphold policies and procedures to ensure elevated guest service standards
• Understand and communicate market trends and property-wide events with the team
• Assess and communicate operational opportunities with Food and Beverage leadership
• Ensure proper ordering and inventory in all areas of oversight
• Engage in financial performance and analytic metrics in all areas of oversight
• Perform other reasonable duties and responsibilities as assigned
• Scheduling of hourly team members
• Provide a daily game plan to Banquet Servers and Bartenders

Required Qualifications

• Minimum five years of progressive Catering & Banquet operations experience
• Experience leading large teams, both in a bargaining and non-bargaining environment
• Ability to work nights, weekends, and holidays as business demands
• Strong organizational skills, solution-driven, analytical thinker
• Proficiency with Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, etc.
• Excellent written and oral communication skills with the ability to sell new ideas/strategies at all levels of the organization
• Proactive with strong attention to detail
• Able to set priorities, manage work schedules, and meet department deadlines
• High School Diploma or GED (required); at least 21 years of age

Preferred Qualifications

• Technical knowledge of Food and Beverage management systems (InfoGenesis, Kronos, Stratton Warren, Workday, Daylight) and data analytics systems

Benefits & Perks

• Compensation: $60,000 - $70,000 annual
• Indoor, climate-controlled work environment
• Inclusive and diverse workplace committed to equal opportunity