Medical Assistant - Elk Grove Village Clinical Staff

Role and Responsibilities

Duties of clinical medical assistants include, but are not limited to, taking vital signs of patients, conducting/assisting with in-office screening tests, collecting and preparing specimens to send to diagnostic laboratories, recording medical allergies/medications, maintain examining rooms, and ordering and stocking of supplies. Medical Assistants must communicate with patients, visitors and staff in a professional and caring manner.

• Maintaining laboratory start up and closing logs.
• Stocking & cleaning examining rooms & treatment rooms at the beginning and end of clinic and as needed throughout the day.
• Clean exam rooms and make sure they are prepared for the next patient.
• Placing patients in exam rooms, including assisting with wheelchair and cart transfers.
• Vital signs: Temperature, blood pressure, respiration, pulse, weight and height on all patients. Orthostatic vital signs and pulse oximetry, when appropriate. Document in EMR.
• Obtaining or updating allergy and medication list. Document in EMR.
• Injections as needed.
• Perform EKG’s.
• Phlebotomy including blood cultures. Instructing patients on UA/C&S and Hemoccult collection. Processing of molecular testing, occult cards and urine dips.
• Basic use of the blood analyzer, coagulation instrument, glucometer. Including running of CBC’s/INR’s/glucose, start-up, shut down and QA procedures, as well as troubleshooting.
• Perform calibration and linearity and proficiency testing as assigned by lab manager.
• Use of Reference Lab: (a) Should be able to look up which tubes are needed for testing and test codes; (b) Will be responsible for making sure all patients and tests are entered correctly into computer; (c) Keeping all equipment for reference lab stocked; and (d) Retrieving results from reference labs.
• Assist physicians with all procedures.
• Stocking patient refrigerator and refreshment area and keeping it clean, as directed by site-supervisor.
• The MA will have a main office for which they will usually be working; however, he/she must be flexible enough to work at all locations as needed and have reliable transportation.
• Comply with the OSHA regulations.
• Participate in the NWOH safety program.
• Attend all mandatory trainings & complete quizzes as assigned.
• Report hazards.
• Suggest controls.
• Report occupational illnesses and injuries.
• Laboratory responsibilities as follows:

• Follow all laboratory procedures for specimen collection and processing.
• Follow all established laboratory testing procedures.
• Follow all laboratory reporting policies.
• Maintain records documenting that proficiency test samples were treated exactly as patient samples.
• Adhere to the laboratories quality control policies.
• Document all quality control, environmental and function checks, and maintenance performed.
• Follow the laboratory’s policy if test systems are not within established levels of performance.
• Document all corrective actions taken.
• Identify problems that may adversely affect testing and either correct the problem or notify the director, Lab Manager or Site Supervisor.
• Complete all required laboratory training and competency offered by employer.
• Laboratory Duties:

• Perform phlebotomy, and inform the patients of all specimen collection directions.
• Process specimens for testing and transport according to policy.
• Perform and document daily environmental, maintenance and function checks.
• Perform and document quality control each day on the tests performed prior to testing patient samples.
• Perform testing only when all established laboratory performance criterion has been met.
• Perform the following tests according to the laboratory's established procedures:
• Complete Blood Count (CBC)
• Pro-time - Waived
• Glucose - Waived
• Occult Blood – Waived
• Urine Dipstick – Waived
• Test all proficiency testing samples as patient samples.
• Document all corrective actions taken.
• If unable to correct any problems alert the director, laboratory manager, site-supervisor.
• Disinfect the countertops daily.
• Ensure that all reports are seen by the ordering physician.
• Monitor the testing going to the reference lab for timely completion of all tests ordered.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to stand.
• Frequently Required to walk.
• Occasionally required to sit.
• Frequently required to use hands and fingers, bend, stoop, kneel.
• Continually required to talk or hear.
• Occasionally required to lift up to 25 pounds.
• Specific vision abilities required for this job include: close vision, distance vision, peripheral, depth and ability to adjust or focus.
• Exposure to fumes, airborne particles or toxic chemicals and hazardous materials.
• Frequent exposure to bloodborne and airborne pathogens or infectious materials.
• Protective clothing or equipment is required that include: gloves, closed-toe shoes, protective eyewear and gowns.
• The noise level in the work environment is moderate.
• Perfume/cologne and scented lotions or make-up are not allowed in clinical space.
• Dress code required – see manager.

Additional Notes

Attends all mandatory meetings unless otherwise approved by manager. It is the employees’ responsibility to get notes from any missed staff meeting. Represents NWOH in a professional and positive way when interacting with peers, patients, and other professional ancillary services.

Qualifications:

• Completion of either a phlebotomy certification, Medical assistant program, Certified nursing assistant or enrolled in the clinical portion of a nursing program with an accredited nursing school.
• Current CPR.

EDUCATIONAL REQUIREMENTS:

High School Diploma or equivalent.