Junior Loan Officer

Position Overview

Financial Freedom Mortgage, a Mortgage company specializing in refinancing based in Marlton, NJ, is seeking qualified Junior Loan Officers. In this role, you will be the customer's first contact—making a great initial impression by explaining our process and assisting potential borrowers with qualifying. You will collect customer information, answer their questions, and deliver excellent customer service before a licensed Loan Officer takes over to close the deal.

Key Responsibilities

• Make 200-300 outbound calls per day
• Deliver prepared questions using scripts that describe our financial services
• Overcome objections from homeowners to obtain necessary information for loan applications
• Input customer details on paper applications, internal computer systems, and automated phone systems
• Verify that customer information is correct on all forms
• Contribute to team efforts by accomplishing daily and weekly performance objectives

Required Qualifications

• Positive attitude and abundant energy
• Experience in sales or call center environments, preferably with financial services or banking
• Highly effective communication skills
• Ability to handle rejection and turn a "No" into a "Yes"
• Strong work ethic with a desire to overachieve

Additional Information

All your information will be kept confidential according to EEO guidelines.