Computer Field Technician - Full-time / Part-time
BC Tech Pro2 months ago
Bloomington, IL, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Based out of Granbury, Texas, BC Tech Pro partners with techs nationwide to complete on-site hardware warranty services. If you love working on computers and want to get out from behind a desk, come work with us!
This position is for a Computer Field Technician who will perform hardware repairs and installations on laptops and desktops. Prior experience with these systems is required.
Key Responsibilities
- This is a 1099/per call position.
- Compensation: Pay is based solely on the number of calls completed – calls start at $35 and may increase based on distance traveled.
- Pay Period: Every Friday after the first week worked.
- Tickets are run Monday-Friday during the day shift; candidates must be available at least 3 weekdays.
- Call volume is variable, usually 2-5 calls per day.
- Complete certifications from Dell and Lenovo as part of onboarding (certifications are online and free).
- Must have a reliable form of transportation and a valid driver's license to visit multiple work sites daily.
- Must have access to a computer and the Internet to log onto the tech portal each day.
- Log into the tech portal by 9 AM daily to code calls and map out the route.
- Pick up parts daily from the assigned FedEx or UPS store and drop off old parts with the provided pre-paid label after calls are completed.
Required Qualifications
- Prior hands-on experience with replacing components on laptops and desktops.
- Valid driver’s license and reliable transportation.
- Comfortable with daily local travel.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Required Skills
Desktop Hardware Repair
On-site Service
Laptop Hardware Repair
Component Replacement
Troubleshooting
Technical Certifications (Dell, Lenovo)