Billing Specialist

Billing Specialist Job Description

The Billing Specialist will employ their knowledge of revenue cycle management, commercial and Illinois Medicaid billing requirements, and medical billing systems to support the company's medical billing and revenue operations. The role requires strong attention to detail, problem‑solving skills, and the ability to work within multiple billing platforms and processes.

This dynamic role offers opportunities for growth and development. We seek a Billing Specialist eager to join the team and contribute to improving the efficiency, accuracy, and overall financial performance of Elevation Individual and Family Therapy, PLLC.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Provide effective communication to pay sources and clients regarding billing needs.
• Correspond with Employee Assistance Programs (EAP) and insurance payers, as well as clients, regarding claim processing and payment.
• Respond to internal and external emails in a timely fashion, within 24–48 hours upon receipt of email.
• Maintain an organized record of insurance and client payment documents.
• Provide reports to the administrative team, including:
• Outstanding client balances
• Outstanding insurance claims
• EAP Services/Unit Compliance
• Oversee the revenue cycle to assist with maintaining the financial health of the company.
• Assist with the verification of insurance benefits for clients.
• Manage all outstanding debt collections and correspondence with third‑party debt collectors.
• Submit billing rosters as required by Medicaid and Managed Care Organizations.
• Assist with insurance credentialing needs if time allotment permits, and upon approval and discussion with the CEO.
• Other tasks as designated by the Chief Executive Officer if time allotment permits.

REQUIREMENTS

• Must have: a high school diploma or GED.
• Experience: 1–2 years of revenue cycle management experience.
• Skills: Excellent problem‑solving skills.
• Ability: to interact effectively with all internal and external customers.
• Proficient: in Microsoft Office Suite or related software.
• Excellent: organizational skills and attention to detail.
• Skilled: at establishing and maintaining positive and effective work relationships with co‑workers, clients, members, providers, and other business partners.
• Excellent: analytical, decision‑making, and problem‑solving skills.