Vice President of Operations - VP/Retail Operation/Distribution

Position Overview

This position will report directly to the COO and serve as a member of the executive team. It has an immediate opportunity for a Vice President of Operations (Distribution) at our rapidly growing e-commerce/distribution company. In this role, the Vice President of Operations will provide strategic and tactical direction for both fulfillment centers and 3PL partners while directing and developing director-level department heads in various distribution functions.

Key Responsibilities

• Develop long-range objectives and strategies for the distribution centers, monitor performance against these objectives and provide feedback to site direct report(s) and team members.
• Create standard operating procedures and best practices for performance monitoring to optimize quality and delivery time.
• Plan and execute strategies to enhance profitability, productivity, and efficiency throughout operations.
• Define information systems requirements to support process improvements and integrate technology, quality, purchasing, and logistics functions for excellence.
• Provide leadership, support, and motivation to retain high-caliber staff.
• Develop and implement ongoing staff performance and career development programs.
• Strive to achieve world-class supply chain, warehousing, forward and reverse logistics operations.
• Promote “total customer satisfaction” (delivery, quality, etc.) within all operations teams.
• Ensure employee safety at the distribution center(s).
• Manage logistics and outbound transportation processes, negotiate parcel freight programs, and implement improved processes for higher ROI and workflow optimization.
• Continuously investigate process improvement measures and present suggestions to the COO.
• Develop and manage annual operations budgets.
• Establish open and honest communication lines across the organization.
• When necessary, develop and manage remote fulfillment/distribution centers to ensure cost-efficient shipping and effective returns processing.
• Collaborate with the executive team and department heads to align operational priorities with overall company direction.
• Prepare and submit monthly reports.

Required Qualifications

• 15+ years of broad logistics and supply chain management experience in progressively senior positions.
• Ability to manage Third Party Logistics (3PL), freight companies, and other logistics suppliers.
• Proven supplier negotiation skills, cost reduction efforts, and experience with contracts.
• Demonstrable analytical abilities to assess financial impacts of changes to logistics service requirements.
• In-depth knowledge and experience with key supply chain/logistics processes and best practices, including implementing process improvements.
• Excellent computer skills with experience in multiple ERP and WMS systems, along with strong proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint).
• Strong analytical, financial, and P&L skills.
• A high sense of urgency and the ability to build and lead strong teams to achieve new performance levels.
• Experience supporting and developing emerging markets.
• Proven experience in directing operations within multi-site supply chain systems.
• BS/BA or equivalent required.

Additional Information

All your information will be kept confidential according to EEO guidelines.