Telecommunications Coordinator

Position Overview

We are seeking a Medical Telephone Scheduler to fulfill key roles at our organization.

Key Responsibilities

• Supports patients by determining needs, scheduling or canceling appointments, or referring to the correct staff person
• Codes information and enters it into files and databases; reviews to ensure accuracy and completeness
• Responds to inquiries on policies and procedures and/or refers the questioner to the correct staff person

Required Qualifications

• High school diploma or equivalent required
• 2 years of medical office scheduling experience
• Prior experience as a Medical Telephone Scheduler
• Knowledge of computers and database/word processing software
• Knowledge of standard office procedures and equipment
• Excellent communications skills
• Ability to work with a wide range of patients

Preferred Qualifications

• Knowledge of EPIC and Allscripts, a plus