Senior Director, Software Engineering - Customer Platforms
Cox Enterprises7 months ago
Atlanta, GA, United States
Hybrid
Full-time
Junior Level (1-3 years)
Job Description
Job Description
The Senior Director, Software Engineering, provides Platform Leadership for the Customer Platforms portfolio — owning the technical health, depth, and AI readiness of platforms like Salesforce, Genesys, Sierra, and others that power Cox Automotive's customer engagement, contact center, sales, service and marketing capabilities. This is a Platform Leader role: the job is to build and maintain world
Required Skills
Team Leadership
Software Engineering
Strategic Planning
Salesforce
Platform Leadership
AI Integration
Contact Center Management
Genesys
Sales and Marketing Technologies
Customer Engagement