Junior Sales Representative

LS&S, LLC10 months ago
Buffalo, NY, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

LS&S LLC is a national distribution company specializing in products for the visually impaired and hard of hearing. The company serves state agencies, the federal government, not-for-profits, schools, and individuals – predominantly seniors – in a supportive and customer-focused environment.

The Junior Sales Rep is responsible for building and managing relationships with a dedicated set of institutional customers by entering daily orders, promoting new products, and handling returns and order errors. This role blends traditional customer service with modest outbound sales skills.

Compensation: $50,000.00 - $60,000.00 per year

Work Location: In person

Key Responsibilities

  • Enter inbound institutional customer orders received via email, fax, and phone
  • Enter outbound invoices into customer portals
  • Manage order errors and process returns
  • Respond to email inquiries
  • Make outbound sales calls to maintain and strengthen customer relationships
  • Develop an understanding of various state structures

Required Qualifications

  • Customer Outreach: Must regularly contact customers to promote new products, monitor staffing changes, and maintain LS&S’s presence; strong written and verbal communication skills are essential.
  • Order Entry and Returns Processing: Responsible for accurately entering orders received via fax, email, or phone with thorough attention to detail.
  • Product Knowledge: Expected to learn LS&S’s complete product line and provide detailed guidance, supported by internal training and comprehensive company notes.

Benefits & Perks

  • 401(k)
  • Health insurance
  • Paid time off

Required Skills

Problem Solving
Customer Outreach
Organization
Sales Skills
Order Entry
Returns Processing
Strong Communication
Product Knowledge
System Proficiency