Product Technical Support Engineer
Virtual Vocations Inc29 days ago
Florida
Remote
Full-time
Junior Level (1-3 years)
Job Description
Job description
A company is looking for a Product Technical Support Engineer (remote).
Key Responsibilities
- Provide day-to-day technical support for key Data Center Accounts to the Field Sales & Service organization globally
- Create and maintain technical service bulletins and updates to the Solutions Database to meet customer expectations
- Process warranty claims and drive product reliability through the Continuo
Required Skills
Data Center Knowledge
Product Reliability
Problem-Solving
Communication
Documentation
Field Sales Support
Warranty Processing
Technical Support
Customer Service