Product Technical Support Engineer

Virtual Vocations Inc29 days ago
Florida
Remote
Full-time
Junior Level (1-3 years)

Job Description

Job description

A company is looking for a Product Technical Support Engineer (remote).

Key Responsibilities

  • Provide day-to-day technical support for key Data Center Accounts to the Field Sales & Service organization globally
  • Create and maintain technical service bulletins and updates to the Solutions Database to meet customer expectations
  • Process warranty claims and drive product reliability through the Continuo

Required Skills

Data Center Knowledge
Product Reliability
Problem-Solving
Communication
Documentation
Field Sales Support
Warranty Processing
Technical Support
Customer Service