Associate, Marketing Solutions (*)
Concentrix5 months ago
Texas
On-site
Full-time
Junior Level (1-3 years)
Job Description
Key Responsibilities
- Build strong sales and consultative relationships with assigned dealer base through in-depth program knowledge, a pleasant demeanor and a positive attitude.
- Educate and inform dealer base on current program offerings and services, encourage enrollment, offer consultation regarding current dealer product/service selections and assist dealers with achieving marketing goals.
- Create, update and maintain marketing plans for individual dealers to minimize risk and maximize performance. Present marketing plans, trends, and additional suggestions to client/dealers.
- Review changes to the marketplace and industry and assist dealer base in adjusting marketing plans.
- Maintain detailed documentation of dealer communications, including customer service opportunities and complaints, in the Contact Manager system.
- Edit and proof dealer communications.
- Maintain accurate dealer information, data, pricing, list maintenance, and customer records.
- Maintain calendars and timelines for assigned marketing initiatives.
- Promote customer acquisition, retention, and response while improving brand awareness and return on investment for the client.
- Assist in the creation and development of processes and procedures.
- Produce periodic reports and recommendations regarding performance status of the dealer base.
- Implement quality control process for marketing materials, dealer selections, and dealer-originated copy.
- Assist in the resolution of data issues.
Required Qualifications
- Bachelor’s degree (BA or BS) from an accredited four-year college or university or equivalent experience in Marketing, Sales and/or Customer Service.
- Minimum of one year experience in an Automotive Program as a Marketing Consultant preferred.
- Experience with Direct Marketing and experience creating/implementing marketing plans.
- Must be able to write reports and business correspondence and effectively present the information to management or customers.
- Ability to multi-task.
- Ability to work with all levels and backgrounds in a diverse workforce.
- Knowledge of Microsoft Office, including Word, Excel, PowerPoint, Outlook, and Access.
Benefits & Perks
- Compensation: Base salary range is $19 - $20 / hour plus incentives based on individual and company performance.
- Benefits: Medical, dental, and vision insurance; comprehensive employee assistance program; 401(k) retirement plan; paid time off, holidays, and paid learning days.
- Application Deadline: Dec. 1, 2025.
Required Skills
Multi-tasking
Marketing Plan Development
Customer Service
Sales
Marketing
Communication
Consultative Sales
Microsoft Office
Direct Marketing
Report Writing