Entry-Level Helpdesk Support Associate

Entry Level Technology Jobsover 1 year ago
St. Augustine, Florida, United States
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Are you interested in an IT career? We are seeking an enthusiastic Entry-Level Computer Support Assistant for an IT position in St. Augustine. In this role, you will work at the Help Desk as an integral member of our overall IT team, assisting with computer systems, hardware, and software. If you are a team player and ready to make a difference, come see if you are a good fit for our IT team.

Key Responsibilities

  • Provide technical assistance and support for computer systems, hardware, and software.
  • Answer users' questions and troubleshoot issues.
  • Train users on basic system and computer functions.
  • Address system and user issues promptly and professionally.
  • Contribute as an active member of the IT team.

Required Skills

Teamwork
Help Desk
Technical Assistance
User Training
Hardware Troubleshooting
Problem Solving
IT Support
Software Troubleshooting