Administrative Assistant - The Body Shop of Kings Automall

Position Overview

Administrative Assistant at The Body Shop of Kings Automall.
Location: 4504 Kingswater Dr., Cincinnati, OH 45249

Position Type:

Key Responsibilities

• Serve as the first point of contact for inbound calls, customer visits, and email inquiries; route all communication to the appropriate team members.
• Audit repair tickets by balancing receipts against final bills.
• Process incoming insurance checks and receipt customer payments (including deductibles).
• Manage appointments and follow up on uncaptured repairs.
• Oversee accounting schedules, accounts receivable, and deposits.
• Copy insurance estimates into CCC.
• Maintain all customer-facing areas to ensure a clean, organized, and professional environment.
• Manage the rental fleet and related sales.
• Update the production schedule daily for all internal repairs (warranty, internal damage, reconditioning).

Required Qualifications

• Professional appearance and demeanor.
• Friendly, positive, and professional attitude.
• Strong verbal and written communication skills.
• Advanced computer proficiency with the ability to quickly learn and effectively navigate industry-specific systems, including CDK, CCC, and all KDG software.
• Exceptional attendance and reliability.
• Highly organized with strong attention to detail.

Benefits & Perks

• We offer a fun, rewarding work environment with potential future advancement opportunities. As part of the reputable Kenwood Dealer Group, our benefits include a comprehensive package with medical, dental, vision, paid time off, paid holidays, paid life insurance, a 401(k) retirement plan, employee discounts for vehicle purchases, service repairs, maintenance work, and more.