Google Cloud Network Engineer (W2 Role)

Noblesoft Technologies3 days ago
California
Remote
Full-time
Junior Level (1-3 years)

Job Description

Noblesoft Technologies is seeking a Google Cloud Network Engineer

to play a critical role in ensuring the timely resolution of escalations and incidents within the Support & Operations team. This position requires expertise in Google Cloud Platform to impact customer satisfaction through effective incident management and quality assurance.

Responsibilities

  • Ensure On-Time Resolution And Quality Compliance Of Escalated Tickets And Incidents By Analyzing Issues Within Gcp, Adhering To Established Slas And Quality Norms
  • Mentor Team Members And Administrators While Preparing Standard Operating Procedures (Sops) And Maintaining Comprehensive Documentation, Promoting Knowledge Sharing Across The Team
  • Validate Change Order Implementation Plans And Ensure Compliance With Human Error Protocols While Participating In Capacity Planning Activities For Gcp Resources
  • Facilitate Positive Customer Feedback By Actively Participating In Customer Meetings, Understanding Issues Faced, And Providing Effective Solutions That Enhance Customer Satisfaction
  • Conduct And Validate Analyses Such As Root Cause And Trend Analysis Within Gcp, Preparing Reports That Enhance Task Performance And Are Presented To Key Business Stakeholders

Skills

  • In-Depth Knowledge Of Google Cloud Platform (Gcp) And Its Support Operations
  • Strong Analytical Skills With Experience In Incident Management And Resolution
  • Excellent Communication And Interpersonal Skills For Effective Stakeholder Engagement
  • Proficiency In Preparing Documentation And Sops For Operational Processes
  • Ability To Mentor And Guide Team Members In A Collaborative Environment
  • Google Cloud Certified Professional Cloud Architect
  • Google Cloud Certified Professional Data Engineer

Company Overview

Noblesoft Technologies Inc, an Inc 500 company, is a custom software solutions provider with market presence in USA, Mexico, India and UK. It was founded in 2019, and is headquartered in Irving, Texas, USA, with a workforce of 51-200 employees. Its website is http://www.noblesoft.com.

Company H1B Sponsorship

Noblesoft Technologies has a track record of offering H1B sponsorships, with 2 in 2026, 22 in 2025, 12 in 2024, 53 in 2023, 3 in 2022. Please note that this does not guarantee sponsorship for this specific role.

Required Skills

Google Cloud Platform (GCP)
Incident Management
Analytical Skills
Google Cloud Certified Professional Data Engineer
Documentation Preparation
Team Mentoring
Customer Engagement
Google Cloud Certified Professional Cloud Architect