Google Cloud Network Engineer (W2 Role)
Job Description
Noblesoft Technologies is seeking a Google Cloud Network Engineer
to play a critical role in ensuring the timely resolution of escalations and incidents within the Support & Operations team. This position requires expertise in Google Cloud Platform to impact customer satisfaction through effective incident management and quality assurance.
Responsibilities
- Ensure On-Time Resolution And Quality Compliance Of Escalated Tickets And Incidents By Analyzing Issues Within Gcp, Adhering To Established Slas And Quality Norms
- Mentor Team Members And Administrators While Preparing Standard Operating Procedures (Sops) And Maintaining Comprehensive Documentation, Promoting Knowledge Sharing Across The Team
- Validate Change Order Implementation Plans And Ensure Compliance With Human Error Protocols While Participating In Capacity Planning Activities For Gcp Resources
- Facilitate Positive Customer Feedback By Actively Participating In Customer Meetings, Understanding Issues Faced, And Providing Effective Solutions That Enhance Customer Satisfaction
- Conduct And Validate Analyses Such As Root Cause And Trend Analysis Within Gcp, Preparing Reports That Enhance Task Performance And Are Presented To Key Business Stakeholders
Skills
- In-Depth Knowledge Of Google Cloud Platform (Gcp) And Its Support Operations
- Strong Analytical Skills With Experience In Incident Management And Resolution
- Excellent Communication And Interpersonal Skills For Effective Stakeholder Engagement
- Proficiency In Preparing Documentation And Sops For Operational Processes
- Ability To Mentor And Guide Team Members In A Collaborative Environment
- Google Cloud Certified Professional Cloud Architect
- Google Cloud Certified Professional Data Engineer
Company Overview
Noblesoft Technologies Inc, an Inc 500 company, is a custom software solutions provider with market presence in USA, Mexico, India and UK. It was founded in 2019, and is headquartered in Irving, Texas, USA, with a workforce of 51-200 employees. Its website is http://www.noblesoft.com.
Company H1B Sponsorship
Noblesoft Technologies has a track record of offering H1B sponsorships, with 2 in 2026, 22 in 2025, 12 in 2024, 53 in 2023, 3 in 2022. Please note that this does not guarantee sponsorship for this specific role.