Medical Assistant for PCM Management

The MA Principle Care Management (PCM) Program Manager

The MA Principle Care Management (PCM) Program Manager is responsible for overseeing the PCM program, ensuring high-quality, patient-centered care for individuals with chronic conditions. This role involves managing a team of medical assistants, coordinating care services, monitoring compliance with healthcare regulations, and implementing best practices to improve patient outcomes.

Key Responsibilities

• Manage, implement, and oversee the PCM program to ensure effective care coordination for patients with chronic conditions
• Supervise and lead a team of medical assistants, providing guidance, training, and performance evaluations
• Monitor and ensure compliance with CMS guidelines and other regulatory requirements
• Collaborate with physicians, nurses, and other healthcare providers to optimize patient care plans
• Maintain accurate patient records, ensuring timely documentation and reporting
• Establish and track key performance metrics to measure program effectiveness and identify areas for improvement
• Serve as a point of contact for patients, families, and caregivers to address concerns and provide education about PCM services
• Develop and implement workflows, policies, and procedures to enhance program efficiency
• Stay updated with industry trends and regulations to ensure continuous improvement and compliance
• Facilitate team meetings, case reviews, and interdisciplinary discussions to enhance patient outcomes

Qualifications

• Active Medical Assistant license
• 2 years in care management or chronic care coordination
• Experience in a supervisory or leadership role preferred
• Strong understanding of CMS regulations related to PCM and chronic care management
• Excellent leadership, communication, and organizational skills
• Proficiency in electronic health records (EHR) systems and documentation
• Ability to work collaboratively in a multidisciplinary healthcare environment
• Strong problem-solving and critical-thinking abilities

Work Environment

Office-based with 1 day working remote

Standard business hours with potential for occasional evening or weekend work based on program needs

Application

This position offers a unique opportunity for an experienced RN to lead a care management program focused on improving the health and well-being of patients with chronic conditions. If you are a dedicated nurse leader with a passion for care coordination and team management, we encourage you to apply.