Entry Level Insurance Claims Specialist

Position Overview

EXL (NASDAQ: EXLS) is a leading operations management and analytics company that designs and enables agile, customer-centric operating models using its proprietary Business EXLerator Framework™, advanced analytics, digital transformation, and industry expertise. Headquartered in New York, EXL serves industries including insurance, healthcare, banking and financial services, utilities, travel, transportation, and logistics. For more information, visit www.exlservice.com.

Position: Entry Level Insurance Claims Specialist

Key Responsibilities

• Analyze liability issues with claims to determine if there is evidence to pursue recovery from the third party.
• Review claim files to identify subrogation potential.
• Take appropriate steps for the development, pursuit, and recovery of claims.
• Evaluate facts and evidence, liability, amount of damage and other factors prior to negotiations with other insurance companies to maximize subrogation recovery and reach settlement agreements.
• Submit files to Arbitration to prevail against the adverse party based on liability or damage analysis.
• Handle a high volume of inbound calls and make outbound calls as required.

Required Qualifications

• Strong interpersonal, verbal, and written communication skills.
• Excellent organizational and time management skills.
• Ability to multitask and adapt to change in a fast-paced environment.
• Accuracy and attention to detail.
• Proficient with technology.
• College degree preferred.
• Insurance experience is a plus but not required.
• Call center experience is preferred.
• Must be able to handle a high volume of inbound calls as well as make outbound calls.
• Excellent typing skills with the ability to document information accurately during calls.

Benefits & Perks

• Compensation: Base Salary Range Disclaimer – The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries vary based on factors including location and experience.
• Other Benefits: May include bonuses, a Paid Time Off policy, and region-specific benefits.
• To view total rewards, please visit Total Rewards.
• Pay Type: Hourly