Service Tech (Kitchen Equipment Repair) - Tucson, Arizona

Tech245 months ago
Tucson, Arizona, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Tech24 and its subsidiaries are a full-service commercial kitchen equipment repair company headquartered in Greenville, SC with local branches coast to coast. As a Commercial Kitchen and Refrigeration Junior Technician, you will drive a company vehicle to customer sites to troubleshoot, maintain, and repair commercial kitchen and refrigeration equipment. This role requires strong technical and troubleshooting skills, the ability to work independently, and outstanding customer service.

Key Responsibilities

  • Troubleshoots and repairs commercial kitchen and refrigeration equipment.
  • Inspects equipment and related components to ensure safe operation.
  • Communicates with customers and branch staff regarding repair status to maintain schedules and properly relay any delays.
  • Completes service tickets according to procedures.
  • Tracks truck stock to ensure needed parts are available on the vehicle.
  • Maintains the service vehicle, tools, and uniforms to Tech24 standards.
  • Acts as a company advocate, setting a positive example for less experienced technicians.
  • Follows all company policies and safety procedures.

Required Qualifications

  • Valid driver's license with an acceptable driving record.
  • 1+ years of related experience preferred.
  • Outstanding customer service skills.
  • Ability to work independently and reliably.
  • Standard computer skills.
  • Possession of industry-standard hand tools.
  • Ability to travel extensively within the region.
  • Willingness to work some nights, weekends, and holidays for on-call rotations.
  • Mechanically inclined with a strong desire to learn new techniques.
  • EPA Universal certification is a plus.

Benefits & Perks

  • On demand training and full troubleshooting support.
  • Company sponsored and manufacturer’s training.
  • Company uniforms, phone, vehicle, and gas card.
  • Medical, vision, and dental insurance along with short-term disability plans.
  • Company-paid long term disability and life insurance.
  • Paid time off and paid holidays.
  • 401(k) retirement savings plan with company match and immediate vesting.

Tech24 is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity. For more information about Tech24 and our career opportunities, visit www.mytech24.com or contact us at 888-774-4950. (Job Reference: PI256782274)

Required Skills

Compliance with safety protocols
Tool maintenance
Refrigeration system repair
Problem solving
Vehicle operation and maintenance
Customer service
Equipment repair and maintenance
Troubleshooting commercial kitchen equipment
Willingness to travel extensively
Computer and service ticket management
Mechanical aptitude