Customer Service Associate I

Position Overview

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. This part‐time role is focused on assisting customers, managing sales, maintaining a safe and appealing store environment, and ensuring smooth store operations.

Key Responsibilities

• Assist customers with questions and provide recommendations
• Manage sales transactions while operating an assigned cash register
• Maintain the security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise, assist with unloading trucks, and replenish stock in line with productivity standards
• Ensure a positive, safe, and respectful environment through professional and friendly interactions
• Maintain the cleanliness of the store, including cleaning bathrooms, sweeping, mopping, and taking out the trash
• Perform other duties as assigned

Required Qualifications

• Ability to follow instructions and interpret operational documents
• Must be able to lift between 30 and 50 lbs. (from floor to above shoulder height) and meet the physical demands of walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

Preferred Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environments is highly preferred

Benefits & Perks

• Medical, Pharmacy, Dental, and Vision Insurance
• Employee Assistance Program
• Retirement Plans
• Educational Assistance
• And much more!