Biller - Billing

Position: Biller - Billing - Full-time

MVHC is growing and has an immediate opportunity for a Biller to join our team!

General Summary

Responsible for submitting claims and following up with insurance companies. Responsible for collecting, posting and managing account payments.

Minimum Qualifications

• High School Diploma.
• Knowledge of medical billing/collection practices.
• Billing or banking experience is required.
• Knowledge of computer programs.
• Knowledge of business office procedures.
• Knowledge of basic medical coding and third‑party operating procedures and practices.
• Ability to operate a computer, basic office equipment and operate a multi‑line telephone system.
• Ability to answer a telephone in a pleasant and helpful manner.

Working Conditions

• Carry up to 20 lbs. occasionally.
• Sitting long periods of time.
• Withstanding pressure and deals with emergency situations as needed.
• Average working hours with possible non‑traditional hours.
• Ability to deal with upset or disgruntled patients in order to deescalate the situation.

Specific Duties and Responsibilities

• Prepares and submits clean claims to various insurance companies electronically.
• Answers questions from patients, clerical staff and insurance companies in a professional manner.
• Identifies and resolves patient billing complaints or refers them to billing supervisor if out of scope.
• Prepares, reviews and sends patient statements.
• Evaluates patient’s financial status and establishes budget payment plans. Reports status of delinquent accounts.
• Reviews accounts for possible assignment and makes recommendations to the Billing Supervisor or Billing Manager for resolution.
• Performs various collection actions including contacting patients by phone.
• Corrects and resubmits claims to third‑party payers.
• Posts payments from insurance companies and prepares a daily deposit.
• Participates in educational activities and attends staff meetings.
• Conducts self in accordance with MVHC’s employee handbook.
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.

Full‑time with benefits

Benefits

• Employee satisfaction rating of 90%
• Equal opportunity employer; selection of applicants for employment is based only on qualifications and the requirements of a specific job
• We are local, non‑profit, and community owned
• We offer a team approach to patient‑centered comprehensive primary care
• A comprehensive benefits package including medical, dental, vision, prescription drug, and a health savings account option for those who qualify.
• All insurance benefits are available for both employee and family, regardless of what a spouse may be offered through his/her employer.
• 401k with employer match for those who qualify
• Paid time off plus seven paid holidays per year for those who qualify
• Employer paid life insurance
• Life insurance voluntary benefits
• Employee Assistance Program (EAP)
• Educational Assistance Program for those who qualify
• Access to Credit Union
• Wellness program
• Ability to earn an insurance premium reduction for those who qualify
• And much more!

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Grow with us!