Receptionist, Healthcare

Avenueatmacedonia10 months ago
Macedonia, OH, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

If you are a highly motivated, customer service orientated individual with excellent customer service skills and a kind heart, this is the place for you! Join our amazing team and experience an all hands on deck atmosphere with a family-like crew. At The Avenue at Macedonia – a Post-Hospital Rehabilitation and Skilled Nursing Care Facility built in 2017 – we provide a unique, hotel-like environment with private suites and the area’s highest level of rehabilitation, nursing, and medical support. We are seeking a committed individual with a cheerful and friendly disposition to administer care to our residents.

Key Responsibilities

  • Greet residents, families, vendors, and customers as they enter the facility.
  • Screen telephone calls promptly, courteously, and accurately.
  • Direct visitors to the appropriate room or department.
  • Perform office assistant/clerical duties as assigned daily.

Required Qualifications

  • Proficiency in all aspects of Microsoft Office.
  • Ability to handle emergency situations in a calm, effective manner.
  • Punctuality and reliability are a must.
  • Accurate typing skills and the ability to multi-task.
  • Exceptional customer service skills with a professional phone manner.
  • A positive, overachieving attitude and strong work ethic.

Schedule Details

  • Full Time: Mon-Fri
  • 08 hour shift

Required Skills

Exceptional customer service
Accurate typing
Emergency response ability
Microsoft Office proficiency
Multi-tasking
Professional phone manner
Timeliness and reliability
Strong work ethic