Deskside Support

Artech Information System LLC2 months ago
San Antonio, TX, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Deskside Support Representative Distributed Client Services

Location: SAN ANTONIO, TX-78219

Duration: 12 months with possible extension.

Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.

Remote take-over skills a plus.

Must have good verbal and written skills, as well as ability to interact positively with clients.

Candidates should have valid driver's license and reliable transportation to travel to various local sites. Work is done at customer locations.

Additional Information

For more information, please contact

Shubham

Phone: 973-295-4595

Required Skills

configuring applications
remote take-over skills
removing desktop PCs
client interaction
verbal communication
written communication
installing desktop PCs
diagnosing Microsoft OS issues