Senior Enablement & Operations Lead, Customer Success NAM

Mastercard4 months ago
Atlanta, GA, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

Job Title

Mastercard is seeking a Manager, Enablement & Operations Customer Success in Atlanta. This role will be responsible for enhancing customer satisfaction and retention by managing customer partnerships and driving strategic initiatives. Successful candidates will excel in leveraging insights from technology and payment solutions.

Your Responsibilities

  • Developing training materials
  • Optimizing customer engagement

Compensation and Benefits

Competitive compensation: Ranges from $118,000 to $171,000, with comprehensive benefits for full-time employees.

Required Skills

Partnership Management
Technology Solutions
Strategic Initiatives
Data Analysis
Training and Development
Customer Success
Customer Engagement