Customer Service/Sales Agent- Texas

Your Best Management Group

Your Best Management Group is a long term successful property management group that works for Bigelow Holding Companies which include Budget Suites of America.

Job Opening

We are hiring a full-time Customer Service - Sales Agent with at least 5 years of proven sales experience. If you are an ambitious people person and you are goal oriented, this job is for you.

Compensation and Benefits

We offer competitive hourly wage of $20, along with benefit options, paid vacations (1st year, 1 week, 2nd year, 2 weeks and 5th year, 3 weeks), 9 paid holidays, and 401(k) plan with 3% company match.

We have full time and part time positions available.

Responsibilities

• Welcome, assist, and interact with customers and residents in a professional manner while providing excellent service within the property's service standards
• Customer Service agent must Handle multiple phone lines and communicate to future customers and residents the proper information on current specials or availability
• Customer Service agent will Immediately record all telephone and in-person visits on appropriate reports, follow up with prospective customers and residents
• Inspect models and available “market ready”, communicate related service needs to Property Manager
• Demonstrate community and apartment/model and apply product knowledge customers/residents to’ needs by communicating the features and benefits; close the sale
• Immediately follow-up on potential customers and residents that did not close and attempt to close sale again. If unable to help customer and residents, refer them to sister communities to meet their needs
• Customer service agent will gather information about market competition in the area and file. Advertise available units using a variety of media and promoting materials
• Think outside of the box to reach potential customer and residents
• Additional responsibilities include responding to guest complaints in a timely manner
• Creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential obstacles
• Ability to ensure cash and cash equivalents are accounted for and balanced at the beginning and end of each shift
• A high school diploma or GED is required
• Ability to work well in a team environment
• Ability to prioritize projects and meet deadlines
• Positive demeanor and can-do attitude
• Must pass a background check and drug test

Skills

• Budgeting
• Customer Relations
• Customer Support/Service
• Data Collection
• Establish Priorities
• High School Diploma
• Interpersonal Skills
• Problem Solving Skills
• Property Management
• Sales
• Sales Closing Skills
• Sales Prospecting
• Team Player
• Time Management

About the Company

Company: Budget Suites Of America, LLC

Industry: Hotels and Lodging