Information Technology Support Specialist

Information Technology Support Specialist

The full-time IT Support Specialist for the Information Technology department will work within the LAN Sweeper ticketing system for assignments. This position requires flexible hours and some weekend coverage. IT is open Monday through Friday from 8:00 to 6:00 PM. And all weekends when classes are scheduled. These hours must be covered by the IT Support staff.

Qualifications

Proficient in MS Office and well organized. Understanding of desktop, laptop and mobile devices including hardware and software. Understanding of network technology, understanding of virtual servers. Must be able to work with all users on campus in order to provide support to them. Must be able to operate in a fast-past environment and be flexible to changes and willing to learn new things as they come up. Bachelor's degree is required.

• Provides general PC support for Windows-based computers, including hardware, network connections to network resources.
• Provides basic MS Office application support.
• Provides basic printer support.
• Installs and manages standard computer lab software.
• Configures and installs new computers for the network, including joining computer to the domain, installing standard software.
• Installs new printers onto the network.
• Responds to e-mails from IT Support mailbox.
• Answers calls from IT help desk.
• Manages the computer configuration in the labs and classrooms.
• Provides PC support to students as needed. This is limited to Software support only.
• Performs other duties as assigned.

About Dominican University New York

Dominican University New York, located in Orangeburg, New York, is 17 miles north of New York City, with approximately 1,400 students and 400 faculty and staff. There is a wide range of academic programs for students to choose from with more than 30 undergraduate and graduate programs in business, education, liberal arts, nursing, occupational therapy, organizational leadership and communication, and physical therapy. The independent, four-year, co-ed university was founded in 1952 by the Dominican Sisters of Blauvelt in the Catholic tradition. It is chartered by the Board of Regents of the University of the State of New York and fully accredited by the Middle States Commission on Higher Education. Dominican University New York has been named a College of Distinction, is designated a Hispanic Serving Institution, and is recognized as Military Friendly.

Equal Opportunity Statement

Dominican University New York is an Equal Opportunity/Affirmative Action employer committed to excellence through equity and inclusion, and, in this spirit, particularly welcomes applications from members of historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, status as a protected veteran, status as a qualified individual with a disability, or other protected category in accordance with applicable law.

Label: Candidates must be legally authorized to work in the United States at the time of hire.

Label: AA/EOE

Salary Range: $27 per hour