Supervisor, Production

Job Description

ReturnPro is looking for an experienced, energetic, and result-driven Production Supervisor. This role is responsible for managing Teammates in a logistics and assembly environment. This position plans and assigns work, implements policies and procedures, and recommends improvements in production methods, equipment, operating procedures, and working conditions.

Primary Responsibilities/Essential Functions

This job description in no way states or implies that these are the only duties to be performed by the teammate occupying this position.

• Determines quality control standards
• Selecting, ordering, and purchasing materials
• Balances quality, productivity, cost, safety, and morale to achieve positive results in all areas
• Ensures proper training of all Teammates regarding Safety, Quality, and other company procedures and programs
• Executes SOPs and holds team accountable, including progressive discipline when necessary
• Manages Teammates’ time and attendance and updates hours appropriately
• Identifies talent, including primary and backups for critical roles
• Holds daily management meetings with the team to discuss daily goals, objectives, and company/department updates
• Promotes a safe work environment; ensures that warehouse personnel have safe, efficient equipment in order to perform distribution functions
• Provides a hands-on approach, including the scheduling of personnel, and overseeing of warehouse daily activities including receiving, stocking, inventory control, order filling, and private truck shipments as well as customer pickup orders, workflow, performance and work standards, accuracy, and productivity
• Charts progress and develop enhancements to drive efficiency

Qualifications/Requirements

• Bachelors degree: in business, logistics, management, or similar, or at least 2 years of experience in the logistics warehouse, inventory field, plus demonstrated management qualifications
• Knowledge and experience: with Microsoft Office
• Working knowledge: of OSHA and EPA regulations
• Physical requirements: Frequently required to walk, bend, use hands, and reach with hands and arms
• Possible weekend work: and overtime required (including potential overnight shifts)
• Lifting requirements: Ability to frequently and repetitively lift, push, and carry up to 35 lbs.
• Stair usage: Ability to frequently and repetitively lift and carry 20 lbs. up and down stairs
• Installation requirements: Ability to frequently and repetitively bend, lift and reach to install parts of varying size and weight overhead
• Communication skills: Great communication and critical-thinking skill
• Interpersonal skills: Excellent interpersonal, negotiation, and conflict resolution skills
• Organizational skills: Excellent organizational skills and attention to detail
• Professionalism: Ability to act with integrity, professionalism, and confidentiality
• Time management: Strong time management and project management skills
• Initiative: Demonstrated initiative
• Problem-solving: Ability to think creatively and problem solve when faced with new challenges
• Independence: Ability to work independently, multi-task, and deliver quality work in an efficient manner
• Competing priorities: Ability to manage competing priorities
• Team environment: Ability to succeed in a team environment