Medical Assistant-Administrative (Scheduler)

Orthopedic Associates (OA) is seeking skilled and compassionate Medical Appointment Schedulers to join our growing team, at our Centerville administrative office.

At OA, we do more than deliver expert orthopedic care-we take pride in building a workplace culture rooted in professionalism, positivity, and respect. Since 1985, our patients have trusted us with their care, and we believe that every team member plays a vital role in that experience.

We are looking for individuals who are:

• Committed to excellence in patient care
• Kind and respectful in every interaction-with patients, families, and colleagues
• Professional and dependable, showing pride in their work and supporting a collaborative, uplifting environment
• Positive and adaptable, contributing to a workplace where people enjoy coming to work each day

What You'll Do:

• Providing excellent customer service and communication to patients, families and staff
• Manage high call volume while maintaining attention to detail and productivity
• Scheduling patients to their availability and provider preference
• Respond to referrals, urgent situations per protocol
• Make decisions independently

What We Offer:

• A supportive, team-oriented culture where your contributions are valued
• Opportunities to grow your skills and advance your career
• Competitive compensation and comprehensive benefits
• Up to 3 weeks paid time off during first year.
• 7 paid holidays
• Medical, Dental and Vision benefits
• 401k/Profit Sharing
• A workplace that celebrates mutual respect, compassion, and integrity

Required Experience:

• Health care industry experience as a Medical Assistant or equivalent
• Electronic Medical Record (EMR) experience
• Knowledge of medical terminology, anatomy and physiology, clinical medicine, surgery, diagnostic tests, radiology, pathology, pharmacology, and the various medical specialties as required in areas of responsibility.

Skills:

• Anatomy
• Call Volume
• Clinical Medicine
• Compensation and Benefits
• Customer Support/Service
• Detail Oriented
• Diagnostic Radiology
• Electronic Medical Records
• Healthcare
• Medical Assistance
• Medical Terminology
• Orthopedics
• Pathology
• Patient Care
• Pharmacology
• Physiology
• Schedule Development
• Standards of Care
• Team Player
• Telephone Skills

About the Company:

Orthopedic Associates of SW Ohio