CBX Global is hiring: Logistics Coordinator in Jacksonville

Position Overview

The Logistics Coordinator handles customer shipments from the planning stage to the actual movement and performs delivery follow-up. This role addresses domestic and international shipments while ensuring compliance with import/export regulations.

Key Responsibilities

• Provide exceptional customer service while building relationships with new and existing customers.
• Manage all inquiries and requests promptly.
• Arrange shipments by examining destination, route, rate, delivery time, and carrier dispatches.
• Administer and create files with all necessary booking information (Purchase Order, Booking, Container Size, Temperature, Sail Date, etc.).
• Verify merchandise shipped by matching bills of lading, reconciling quantities, and identifying discrepancies.
• Ensure the customer is updated on all product discrepancies received (damage, shortage, and overage).
• Coordinate shipments with the warehouse and ensure cargo is traced, cleared, and released at port facilities.
• Assist with communications to carriers when issues arise.
• Manage several on-hand reports.
• Compile and submit accurate, regular, and timely reports as requested.
• Immediately report and document irregularities to supervisors.
• Perform other tasks as necessary.

Required Qualifications

• Excellent verbal and written communication skills in English (required) and Spanish (required).
• Good management and organizational skills.
• Strong problem-solving skills.
• At least one year of direct customer service experience.

Preferred Qualifications

• A college degree is preferred, not required.
• At least one year of logistics or freight forwarding experience is preferred.
• At least one year of experience in logistics and supply chain management software (Cargo Wise 1 preferred).