Customer Service - Self Storage Manager

Position Overview

Public Storage is the self-storage industry leader and we are Hiring Now! This role offers a competitive Compensation of $14.50 per hour. Our Property Managers work independently at multiple locations—both indoors and outdoors—to meet customer needs. Public Storage has been recognized as a Great Place to Work with awards for Best Career Growth, top work culture, and a commitment to diversity and inclusion.

Key Responsibilities

• Work independently across multiple locations, spending time both inside facilities and outdoors.
• Assess customer storage needs and provide suggestions, including selling packing and moving supplies.
• Conduct daily storage unit inspections to verify inventory and ensure spaces are ready to rent.
• Audit cash drawers and complete bank deposits as part of daily operations.
• Assist customers with payment reminders and collection calls when required.

Required Qualifications

• Experience in customer service–centered sales environments (e.g., retail, restaurant, fast food, or similar settings).
• Valid driver’s license and the use of your own vehicle for traveling between work locations (mileage reimbursement available).
• Physical ability to lift and move items weighing up to 35 pounds.
• Capability to work outdoors for up to 50% of the time, including climbing stairs and opening large doors.
• Ability to perform cleaning and maintenance tasks to ensure facility presentation and curb appeal.

Benefits & Perks

• Total Rewards package: Flexible and full-time schedules between 9:30am and 6pm, with weekends until 5pm.
• Full-time Benefits: Eligibility after averaging 20+ hours per week, including Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending.
• Insurance: Company-paid life insurance, accidental death benefits, and exclusive vendor discounts.
• Mileage reimbursement: Provided for travel between properties or on other work-related tasks.
• Opportunity to earn performance-based bonuses.