Computer Technician Apprentice
Texas Professional Group9 months ago
Irving, Texas, United States
On-site
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
Are you interested in an IT career? If you are looking for an IT position in Irving, we have an Entry-Level Computer Support Assistant role available. In this position, you will work on the Help Desk as a key member of our IT team by providing technical assistance and support related to computer systems, hardware, and software. You will answer users' questions, train users on basic system and computer functions, address system and user issues, and resolve problems in a timely and professional manner. If you are a teamwork-oriented individual, come see if you are a good fit for our team!
Key Responsibilities
- Provide technical assistance and support for computer systems, hardware, and software.
- Answer users' questions and train users on basic system and computer functions.
- Address system and user issues in a professional manner.
- Resolve issues in a timely way as a valued member of the Help Desk.
Required Skills
Computer Troubleshooting
Customer Service
Technical Support
Hardware & Software Maintenance
Help Desk Operations