Product Testing Engineer

Position Overview

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. The company pushes beyond the limits of today's technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks and digital displays. As an eleven-time winner of EPA's ENERGY STAR Partner of the Year Award for Sustained Excellence, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices and operations. People | Excellence | Change | Integrity | Co-prosperity

Key Responsibilities

• Responsibilities: Typical performance and quality assurance tests for smartphone, smartwatch, laptop and tablet.
• Analyze raw test data and published reviews from tech magazines to determine the test protocol and scoring method.
• Develop and maintain detailed Excel models for score estimation and analysis.
• Prepare reports with findings and recommendations for improvement.
• Oversee lab infrastructure by maintaining existing systems for operability and researching improvements when necessary.
• Prepare and deliver presentations to tech magazines, showcasing new mobile device features and providing hands-on demonstrations.
• Monitor and analyze competitor mobile device performance and review scores.
• Stay up-to-date on the latest trends and technologies in the mobile device industry.
• Contribute to internal reports and analyses on magazine scores and competitor benchmarking.
• Actively update technical expertise on new products and technology by attending media events, technical seminars, or external training.
• Collaborate closely with headquarters to drive product improvements through detailed reporting.
• Monitor Customer Service activities in Samsung's IOT space.

Required Qualifications

• Experience Required: 4+ years of experience
• Education: Bachelor Degree in Engineering, Statistics, or Information Technology
• Strong analytical and problem-solving skills
• Advanced proficiency in Microsoft Excel (including data analysis and modeling), Word and PowerPoint
• Excellent communication and presentation skills, both written and verbal
• Fluency in English; Korean preferred
• Experience in market research or competitive analysis
• Familiarity with testing methodologies for smartphones, smartwatches, laptops, and tablets
• Knowledge of statistical analysis techniques
• Consumer Reports experience is a huge plus

Benefits & Perks

• Salary: $106,000 - $116,000
• Benefits: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. Full-time employees are also eligible for MBO bonus compensation based on performance.