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Director North America Small Business Sales

MasterCard10 months ago
Atlanta, GA, United States
Hybrid
Full-time
Junior Level (1-3 years)
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Job Description

Position Overview

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a sustainable economy where everyone can prosper. As the Director North America Small Business Sales Specialist, you will play a critical role in driving growth for over 30 million small businesses by commercializing innovative solutions that address their unique needs. This role sits within Mastercard’s North America (NAM) Small Business Segment team and focuses on engaging clients, identifying high-potential opportunities, and closing deals while expanding our leadership in the SMB space.

Key Responsibilities

  • Lead and execute the SMB go-to-market strategy across NAM to expand Mastercard’s footprint and market share.
  • Work cross-functionally with the Commercial and New Payment Flows teams to partner and cross-sell our solutions.
  • Partner closely with Account and Business Development teams to engage clients and build a strong, dynamic sales pipeline.
  • Drive commercialization efforts by coordinating with Finance, Sales, Marketing, Franchise, and Customer Delivery teams.
  • Ensure a customer-centric narrative is maintained and aligned with our SMB value proposition.
  • Support client-facing negotiations by leading key SMB deals and ensuring tailored incentives are included.
  • Track pipeline performance using SFDC and commercialization tools to ensure timely follow-ups and issue resolution.
  • Champion internal alignment across product groups, Finance, and Sales Excellence to generate momentum from senior leadership.
  • Develop and promote scalable SMB growth strategies and best practices.
  • Foster sales enablement by creating compelling client materials, training sessions, and use-case content.
  • Adhere to Mastercard’s security policies by ensuring the confidentiality and integrity of sensitive information and completing mandatory training.

Required Qualifications

  • Passion for helping small businesses achieve and grow their ventures.
  • Deep experience and expertise within the financial services and payments ecosystem.
  • Proven track record in sales with a strong ability to understand customer needs and offer tailored solutions.
  • Experience in developing, owning, and driving strategic direction in a cross-functional, matrixed environment.
  • Credible thought leader with demonstrated skills in business development, product management, and product sales.
  • Strong sense of urgency, excellent influencing skills, and a relentless drive to achieve outcomes.
  • Bachelor’s degree required; advanced degree preferred.
  • Location flexibility between Purchase, NY or New York City with travel as needed.

Benefits & Perks

  • Competitive base salary with eligibility for annual bonus or commissions.
  • Comprehensive insurance including medical, prescription drug, dental, vision, disability, and life insurance.
  • Flexible spending and health savings accounts.
  • Generous paid leave policies including new parent leave, bereavement leave, Paid Sick and Safe Time, vacation, and personal days.
  • 401k with a best-in-class company match and deferred compensation for eligible roles.
  • Fitness reimbursement or on-site fitness facilities, tuition reimbursement, and many more.
  • Pay Ranges vary by location: Purchase, NY: $143,000–$229,000 USD; Arlington, VA: $143,000–$229,000 USD; Atlanta, GA: $124,000–$199,000 USD; Boston, MA: $143,000–$229,000 USD; Miami, FL: $124,000–$199,000 USD; New York City, NY: $149,000–$239,000 USD.

Required Skills

Sales Leadership
Pipeline Management
Cross-Functional Collaboration
Client Engagement
Strategic Planning
Product Commercialization
Negotiation
Business Development
Financial Services Expertise