Information Technology Support Specialist
Job Description
IT Technical Support Specialist
Foster City, CA – On-site
Contract to Hire
$30 - $35/ hour
Option 1 Staffing is actively recruiting for an IT Technical Support Specialist for a TOP growing pharmaceutical company in Foster City, CA. This position not only focuses on resolving technical incidents but finding underlying problems and helping to develop long-term solutions/processes. Candidates should be able to pick things up quickly and have excellent customer service and communication skills.
Required Skills and Responsibilities:
- Minimum 2 years of experience in a technical support position
- Provide technical support to employees working both on-site and remotely
- Strong understanding of Okta
- Understanding the following IT areas: (Windows Operating System / Azure AD / Intune / Office 365)
- General networking knowledge (Firewall, IP addresses, WLAN, Router/Switch)
- End-user hardware/software troubleshooting
- Provide event support during company meetings and events (Zoom, Microsoft Teams, etc.)
- Provide ticketing system support
- Provide excellent communication to Executive staff
- The ability to successfully prioritize competing tasks
For immediate consideration, please apply!
About Option 1 Staffing
Option 1 Staffing is an award-winning, statewide, recognized leader in staffing and recruiting, specializing in placing the highest caliber of Non-Clinical Healthcare, Information Technology, Supply Chain, Administrative/Office, and Accounting/Finance professionals in contract and direct-hire opportunities. We work with top and emerging companies in the Technology and Healthcare industry.
We Offer:
- Excellent opportunity to work for an outstanding, large, and growing company!
- Awesome Benefits!
- Excellent salary!
- Medical Insurance
- 401K
“Best of Staffing Award”
Best of Staffing Award is the only award in the U.S. that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners make up less than 2% of all staffing agencies in North America.
“Top Performer Award”
Top Performer Award by Workforce Logiq highlights high-performing staffing companies who are chosen based on a variety of criteria critical to our clients’ satisfaction, including customers serviced, cycle time, submittals per requisition, percentage of submittals hired, program compliance, fill ratio, and more.