Remote Registered Nurse (RN) Case Manager

Position Overview

Important Notice: Due to an increase in hiring scams, if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @pharmacord.com and/or @echo.newtonsoftware.com email address. PharmaCord will never use Microsoft Teams for interview scheduling, request your bank account information, or send a check for home office equipment. Please report any suspicious communication to careers@pharmacord.com.

PharmaCord is a leading provider of pharmaceutical patient support services, sponsored by our pharmaceutical company clients. We are on a rapid growth journey, committed to compassionately supporting patients through our talented team. As a Nurse Advocate, you will guide patients from program enrollment through treatment, helping to overcome barriers to successful therapy and providing essential clinical education and support.

Key Responsibilities

• Serve as a consistent resource throughout the continuum of program services by identifying and addressing barriers to therapy.
• Act as an educator with practical knowledge of clinical treatments and an understanding of the emotional and financial impacts associated with diagnoses.
• Provide patients with detailed information about their prescribed therapy including benefits, known side effects, proper administration, dosing, and insurance coverage options.
• Empower patients by triaging them to additional non-program support services when needed.
• Report adverse events or product complaints in accordance with SOP and good manufacturer practices.
• Perform other duties as assigned by management.

Required Qualifications

• Active RN licensure in your current state of practice.
• Minimum of 2-3 years of nursing experience with an emphasis on patient education and management.
• Demonstrated clinical nursing experience and familiarity with relevant disease states, treatment protocols, and prescribing algorithms.
• Proficient computer skills and the ability to adapt to changing work assignments.
• Excellent interpersonal and communication skills with an aptitude for multitasking, recognizing emotions, and maintaining high integrity.
• Proactive with the ability to take initiative in a fast-paced environment.

Preferred Qualifications

• Experience with Nurseline triage, Call Center Utilization Management, or Call Center Case Management.
• Background in case management or as a Clinical Trial Nurse.
• Bachelor's degree.

Benefits & Perks

• Company paid Short-term Disability (STD).
• Increased competitive 401(k) company match up to 4%.
• Affordable Medical, Dental, and Vision benefits with PharmaCord covering 75% of Medical Premiums.
• Wellness discounts of up to $260 per year and an annual HSA employer contribution.
• Company paid and voluntary Life Insurance options, plus Paid Parental Leave.
• PTO benefits, flex days, and paid holidays.
• Tuition reimbursement program up to $5,000 per year.
• Competitive starting pay rates and a toll reimbursement program valued at $678.60 per year.
• Opportunities for professional growth in an inclusive, dynamic work environment with state-of-the-art headquarters.