Outbound Call Centre Sales Agent - USA Hours (Remote)

iSTA Solutions12 months ago
United States
Remote
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

ISTA Solutions, an outsourcing/offshoring company, is seeking a skilled and passionate Outbound Call Centre Sales Agent to join our team in South Africa. This is a Full Remote position available from the United States. In this role, you will be responsible for following up with warm leads, engaging potential clients, and securing sign-ups.

Work Hours: US based hours (EST) (15h00 - 24h00 SAST).

Key Responsibilities

  • Follow up on warm leads for dental services for nursing homes.
  • Promote service packages tailored for nursing home residents.
  • Close sales by encouraging potential patients to sign up for our services.
  • Manage customer relationships by maintaining accurate CRM records.
  • Provide exceptional customer service by resolving queries and issues.

Required Qualifications

  • Exceptional communication skills.
  • Strong sales skills.
  • Proficiency in Microsoft Office.

Preferred Qualifications

  • Previous experience in an outbound sales or call centre environment.
  • Experience in healthcare or dental services.

Benefits & Perks

  • Full Remote work opportunity.
  • Flexible Work Hours: US based hours (EST) (15h00 - 24h00 SAST).

Required Skills

Strong Sales Skills
Microsoft Office
Call Centre Sales
Exceptional Communication
Outbound Sales