Customer Service Associate I - Part-time

Position Overview

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. The role involves assisting customers with inquiries and recommendations, managing sales transactions at the cash register, ensuring the security of cash and company assets, keeping the store well-stocked, and maintaining cleanliness throughout the store. You will interact with customers, associates, and leaders in a positive, safe, and respectful environment.

Location: Wheatfield, Indiana | Employment Type: Part time | Employer: Family Dollar

Key Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while operating the assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and assist with unloading trucks and stock replenishment
• Ensure a positive, safe, and respectful environment through professional and friendly interactions
• Maintain store cleanliness, including restocking and cleaning bathrooms, sweeping/mopping floors, and taking out the trash
• Perform other duties as assigned

Required Qualifications

• High school diploma or equivalent (preferred)
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environments is highly preferred
• Ability to follow instructions and interpret operational documents
• Must be able to lift between 30 and 50 lbs. and perform tasks involving frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational, communication, problem-solving, and decision-making skills

Benefits & Perks

Compensation: In addition to competitive wages, we offer a wide variety of rewards to support your health, wealth, and mental well-being.

• Medical, pharmacy, dental, and vision insurance
• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

Family Dollar is an equal opportunity employer committed to recruiting, hiring, training, and promoting qualified people of all backgrounds. Employment decisions are made without regard to any protected status. In accordance with local laws, minors may be eligible for certain roles. We comply with the Americans with Disabilities Act (ADA) by providing reasonable accommodations to qualified individuals with disabilities. Please note that this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.